What Is Home Insurance?

Home insurance offers you protection against loss or damage to the structure and/or contents of your residence. It can be expanded to include movable valuable items that you wear (like your jewellery) or carry with you (like your mobile phone). It can further extend to cover your home employees as well as protect you from any liability arising out of an accident or incident in the house you occupy. It is important to note that you can take out this cover whether you are a tenant or the owner of the residence. This is why you might find insurers referring to home insurance as “domestic package”, due to the fact that it offers a variety of smaller covers under one policy to cater for everything in your household.

Kick-start your Home Insurance with us

Helpful Tips

If you would like to talk to us in person, you can call us on +255 22 277 4999, +255 22 277 5039 or request a call back by clicking here. 

Book a call

Enter your details so we can schedule  a call for you

Overview of Key Features of our ICEA LION Home Insurance

Our Home Insurance is divided into various sections (categories) to enable you to insure only what may be relevant to you. For instance, you may not need to insure the structure of the house if you are a tenant. You will perhaps only need to insure your contents and perhaps your movable valuable items.

Section A - Buildings

Insurance cover for the residential buildings where you are either the owner or owner(occupant) of the residence.

Section B - Contents

Insurance cover for the contents of your residence whether you are a tenant or owner of the residence. Contents usually refers to household goods, personal effects, such as valuables, furniture, electronics, fixtures and fittings (including interior decorations) all belong to you or members of your household.

Section C- All Risks

Insurance cover that protects your property (not covered under Section A and B above) against loss of damage to portable valuables caused by an accident or misfortune. This is however subject to the list of policy exclusions contained in your policy document.

Section D: Domestic Employee (Workmen's Compensation)

Insures you in the unfortunate event you are held liable for death, injury or disease to your domestic employees arising out of and in the course of their employment with you.  This applies to domestic employees such as househelps, security guards, chefs/cooks, gardeners and drivers. This cover is mandatory for all employers as per the Workmen’s Compensation Act (WCA) 

Section E: Employers Liability

Covers you for any legal liability raised by your domestic services employees arising out of their death, bodily injury or disease in the course of employment. We will compensate you for the claimant’s costs as per the below set limits.

Section F: Owners’ Liability

overs you as the homeowner against legal liability to third parties. A third party in this case is any person other than a member of your household or anyone working for you at the time of the occurrence.

Section G: Occupier’s & Personal Liability

 Covers you as the resident against legal liability to third parties arising out of the fact that it occurred at your residence or out of your or your household members’ (i.e. both your family and domestic employees) personal actions during that occurrence at your residence.

What other information should i know about ICEA LION comprehensive Home Insurance?

Visit our Knowledge base

What Else Do I Need To Know About ICEA LION’s Home Insurance?

Fire brigade benefit: ICEA LION will compensate you for the cost you incur to prevent, control or extinguish the fire at your residence or neighbouring structures including payment of the cost of calling the fire brigade

Valuation is key: It is important to value your property as you take up the cover the first time or as you renew it year on year. This is because if the property insured is valued higher than what you have insured it for, then you will lose out at the time of a claim, because we will only reimburse you the amount you insured it for. This means that you are expected to bear the proportion of the loss that is not insured in the event of a claim. The reverse of this is also true, you may end up paying way higher premiums than you need to, for the value of your house.

Notify us if you are sued: If you are covered under any of the Liability Section D-G above, you must notify us of any legal summons immediately. We will then conduct the defense and settlement of the claim; including prosecuting any other person that may be liable for those lawsuits

Malicious damage by a household member is unfortunately not payable as a claim

The risks with an unoccupied home: If you leave your house unoccupied for more than 30 days (for a claim against the building/s as per Section A) and 7 days (for a claim against the contents as per Section B) and there is theft by forcible entry, your claim will unfortunately not be honoured. In this case, the term “occupied” refers to someone being in the house or if there is no one, the home is protected by a guard. You should further note that having a presence in the domestic quarters or other outbuildings and not in the main house is considered an “unoccupied” home.

The danger of highly flammable materials: If you store If you store highly flammable materials like oils and petrol at your residence and an incident occurs, we will unfortunately not honour your claim.

What Other Types Insurance Does ICEA LION Have?

Investment done
right

For a little as Kes 500/- and with the right partner to back you up, the only way for your investments is up

Need Help?

I’m Here To Assist You

Something isn’t Clear?
If you would like to talk to us in person, you can call us on +255 22 277 4999, +255 22 277 5039 or request a call back by clicking here.

Kindly note that client login is only available to existing ICEA LION customers
Click here to proceed to the Self Service Portal if you are already a client of ICEA LION.
Otherwise, see products available to buy online